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Terms & Conditions

  1. Placement of order(s) for the ticket(s) indicates your acceptance of all The Horrorland Ticket Purchase Terms of Service, and the following conditions, which include, but are not limited to:

    • All Guests are required to wear a face covering if not fully vaccinated.

    • WEATHER - We are an outdoor attraction. Therefore, we cannot control the weather, and in the unlikely event that the weather forces The Horrorland to close for the evening, all existing reservations can be used on any other evening for the remainder of our current season or select evenings the following year. All patrons acknowledge and accept that reservations/tickets must be rescheduled... there are NO REFUNDS!

    • ALL GUESTS ARE SUBJECT TO SEARCH

    • MISTREATING ANY PERFORMER OR STAFF MEMBER WILL RESULT IN YOU BEING SENT HOME.

    • NO CIGARETTES, LIGHTERS, VAPING, OR E-CIGARETTES

    • NO FOOD OR DRINKS INSIDE THE HAUNTED HOUSES

    • NO WEAPONS OF ANY KIND ARE ALLOWED

    • NO BACKPACKS OR LARGE BAGS

    • NO PHOTOS OR VIDEOS, or LIVE STREAMING

    • NO RUNNING

    • While outside the haunt, feel free to take photos and grab food and drink at one of our vendors

    • Wearing heels or flip-flops is discouraged – they tend to end up in our lost and found.

    • The Horrorland reserves the right to declare a specific ticket time or entire evening SOLD OUT.

    • I agree to and expect extended wait times on Friday, Saturday, and Sunday evenings in October.

    • Tickets obtained from sources other than The Horrolrland run the risk of being counterfeit and may not be honored.

    • No High Heels or Flip Flop footwear allowed.

    • All patrons acknowledge that they have read, understood, and accepted our terms, policies, and disclaimers. We reserve the right to amend such as the need arises and without prior notice.

    • Fees help us bring you a safe environment where you can get tickets to your favorite events.

    • Fast pass, skip the regular lines at all haunted houses.Fast Pass access is a separate line with a shorter wait time at all haunted houses . Present ticket to the attendant upon entering 

    • Calendar: Choose a night to experience the terror.  Pricing varies by date.Buy online and save.

    • The event occurs rain or shine. No rain checks, returns or refunds. Prices, dates, times, attractions, entertainment, and/or experience details are subject to availability, changes and/or cancellation without notice. Parks/attractions/entertainment, or access to events may close or be unavailable due to capacity . Other restrictions may apply. 

    • Online purchase price only. Prices and savings vary by date and are subject to availability and to change without notice.  Prices are higher at the front gate. Not valid with any other specials, promotions, or discounts. Sales tax ,Service fee and parking fee not included. Ticket entitles one (1) guest admission to one (1) 2023 The Horrorland event night that is valid for selected date only. Complimentary Passes are  valid only on Thursdays and Sundays. The Horrorland event begins at 7:00pm and closing times vary (see event calendar at our website) Additional restrictions apply. 

  1. DISCLAIMER

  2. Christmas Square group d/b/a The Horrorland reserves the right to refuse entry to any patron at any time, for any reason. Your ticket is a revocable license and can be taken with admission refused. All patrons will voluntarily assume all risks and dangers associated with each and every attraction and agree to release the operator(s), affiliates, officers, directors, employees, and landlord from any liability, harm, injury or death, cost or expense whatsoever that may arise directly or indirectly from attending this attraction. This is an outdoor attraction that is held in the dark! APPROPRIATE ATTIRE IS REQUIRED. Proper footwear is also required - no high heels or flip-flops allowed! You will experience audio & visual disturbances, low visibility, strobe lights, fog, damp and/or wet conditions, and encounter uneven walking surfaces in a physically demanding environment. While every effort is made to ensure your safety, you should not participate if you are: pregnant; suffer from claustrophobia; are prone to seizures; or have heart, back, or respiratory problems.

  3. NO REFUND POLICY

  4. All tickets are NON-REFUNDABLE and cannot be cancelled for any reason. NO REFUNDS will be given, in whole or in part, for and not limited to: Acts of God; Pandemic; Terrorism; Inclement weather; or any other circumstance beyond the control of The Horrorland.

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  6. Please Note: There is a rescheduling fee of $10.00 plus $0.70 Mimi FL sales tax per ticket to change a ticket date or time. Change subject to availability.

  7. WEATHER

  8. In the event of a weather-related emergency, such as sudden severe storms, heavy rains, high winds, and other severe weather conditions, The Horrorland will close temporarily until the danger of inclement weather has passed. As soon as conditions permit safe operation, these attractions will re-open if possible.

  9. As Guest and Employee safety is our number one priority, certain weather circumstances may cause The Horrorland to close earlier than scheduled or not open at all. As soon as closures are confirmed, the website and Facebook will be updated with the current operating status. The Horrorland does not issue rain checks or refunds.

  10. All ticket sales are final, with no refunds or exchanges. The program is subject to change at any time. If cancellation is without a rescheduled date, a full refund will be automatically issued to each patron on the credit card used to purchase. By purchasing a ticket to this event, you agree to this purchase policy. Before purchasing your tickets, we urge you to confirm the title, time, and location of the event. Events are rain or shine,21 and over to drink, and the purchaser agrees to allow unlimited use of any audio or visual content with their image or voice broadcasted or recorded at or around the event venue prior to, during, and after the event. And agree to sign a waiver to acces the event.

 

 The ticket entitles one ( 1 ) Guest admission to ( 1 ) 2022. The Horrorland vent night is valid for the selected date only. The Horrorland event Begins at 7:00 pm. The first stop is The vampire Circus show @ 7:30 PM. Park dor closes at 10 PM Attractions close @ 10:30 PM. 

 

WARNING: THE EVENT MAY BE TOO INTENSE FOR YOUNG CHILDREN AND IS NOT RECOMMENDED FOR CHILDREN UNDER THE AGE OF 13. NO COSTUMES OR COSTUME MASKS ALLOWED

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